Automotive Parts Counter Person

$33,280 - $37,440/Yr

Key Auto Mall - Moline, IL

Full-time - Entry Level

Moline, IL

Motor Vehicle and Parts Dealers

About the position

We are seeking a dedicated and customer-oriented Counter Person to join our team. The ideal candidate will be responsible for providing exceptional service to customers while managing inventory and assisting with automotive inquiries. This role is essential in ensuring a smooth operation at the counter, enhancing customer satisfaction, and contributing to the overall success of our business.

Responsibilities

• Greet customers warmly and assist them with their inquiries regarding automotive parts and services.
• Manage inventory by stocking shelves, organizing products, and maintaining an accurate count of items.
• Handle phone calls with professionalism, providing information and assistance as needed.
• Process sales transactions efficiently while ensuring a positive customer experience.
• Utilize automotive service knowledge to assist customers in selecting the right products for their needs.
• Maintain a clean and organized workspace to promote a welcoming environment for customers.
• Collaborate with team members to ensure effective communication and workflow throughout the day.

Requirements

• Strong customer service skills with a focus on building relationships and providing solutions.
• Experience in retail sales or inventory management is preferred.
• Knowledge of automotive diagnostics and services is a plus.
• Multilingual abilities are advantageous for communicating with a diverse customer base.
• Excellent phone etiquette to handle inquiries professionally and courteously.
• Ability to maintain organization in a fast-paced environment while managing multiple tasks effectively.
• Familiarity with market trends related to automotive parts and services is beneficial for assisting customers accurately.

Nice-to-haves

• Multilingual abilities are advantageous for communicating with a diverse customer base.
• Knowledge of automotive diagnostics and services is a plus.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance