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Automotive Parts Counterperson
$45,000 - $55,000/Yr
Lexus Of Huntsville - Huntsville, AL
posted 2 months ago
Full-time - Entry Level
Huntsville, AL
Motor Vehicle and Parts Dealers
About the position
Lexus of Huntsville is seeking a Full-Time Automotive Wholesale Parts Counter Team Member to oversee the parts sales process, ensuring excellent customer service and efficient communication with both staff and customers. This role offers opportunities for advancement within a large dealer group and emphasizes a great work-life balance in a fun work environment.
Responsibilities
- Oversee the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls, provide price quotes and other information to customers.
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtain credit authorization.
Requirements
- High School Diploma or equivalent and prior auto parts sales experience (preferred).
- Eager to improve in a dynamic work environment.
- Strong interpersonal and time management skills.
- Ability to read/interpret safety and maintenance documents.
- Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume.
- Valid driver's license and clean driving record.
Benefits
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid training
- Paid vacation
- Employee vehicle purchase plans
- Discounts on products and services
