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Automotive Parts Specialist
$31,200 - $52,000/Yr
Mercedes-Benz Group - Bloomfield Hills, MI
posted 3 months ago
Full-time - Entry Level
Onsite - Bloomfield Hills, MI
Merchant Wholesalers, Durable Goods
About the position
The Automotive Parts Specialist at Mercedes-Benz of Bloomfield Hills is responsible for providing exceptional customer service and support in the automotive parts department. This role involves assisting customers and service technicians with parts inquiries, processing orders, and ensuring accurate parts catalog lookups. The position requires strong communication skills and attention to detail, as well as a clean driving record.
Responsibilities
- Answer incoming calls from customers regarding parts inquiries.
- Assist service technicians with parts requests.
- Charge out parts and manage inventory.
- Perform parts catalog lookups accurately.
- Maintain a clean and organized workspace.
Requirements
- Experience in the automotive field is necessary.
- Strong customer service skills.
- Proficient computer skills.
- Excellent communication skills.
- Attention to accuracy in tasks.
Nice-to-haves
- Retail sales experience.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Paid time off
- Vision insurance
- 401(k) matching
- Employee discount
- Life insurance
