Automotive Product Specialist

$75,000 - $150,000/Yr

Circle Buick GMC Hummer EV - Highland, CA

Full-time - Entry Level

Highland, CA

About the position

The Product Specialist position is a full-time role focused on providing exceptional customer service and knowledge about vehicles, specifically Buick, GMC, and Hummer EV brands. The role involves learning about the company's products and services, engaging with customers, and building lasting relationships to encourage repeat business. The position offers a competitive salary with bonus opportunities based on performance and customer satisfaction.

Responsibilities

• Learn and become knowledgeable about vehicles, company, and services.
• Follow the company handbook and adhere to policy.
• Demonstrate basic computer skills (Microsoft Excel, Office, etc.) and smartphone skills.
• Exhibit a reliable and committed work ethic without absenteeism.
• Project a friendly, approachable, and customer-focused demeanor.
• Present new/used vehicles to customers in an informative manner.
• Explain vehicle performance, technology, and safety features.
• Gather and maintain customer information for sales and follow-up.
• Build and maintain ongoing relationships with customers to encourage repeat business.

Requirements

• Self-motivated individuals with a desire to succeed in customer-oriented retail.
• Basic computer skills and smartphone skills.
• Reliable work ethic and commitment to attendance.

Nice-to-haves

• Experience in retail or customer service roles.
• Familiarity with automotive products and services.

Benefits

• Salary plus bonus structure based on performance.
• Medical, Dental, and Vision plans available.
• Employer match 401k.
• Employee discounts on all vehicles and services.
• Promotion from within philosophy with advancement opportunities.