Automotive Receptionist

$36,400 - $36,400/Yr

Dent Source - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

Repair and Maintenance

About the position

The Automotive Receptionist at Dent Source is responsible for managing front desk operations, including receiving calls, greeting customers, and directing inquiries to the appropriate departments. This role is crucial for ensuring a professional and efficient communication flow within the company, contributing to the overall customer experience.

Responsibilities

• Receive and manage incoming calls at the front desk.
• Determine the nature of callers' business and direct them accordingly.
• Answer basic inquiries and provide information to callers.
• Greet customers and assess the purpose of their visit.
• Direct customers to the correct department and notify relevant personnel.
• Obtain and log basic demographic information from customers.
• Enter data into the prospect tracking system and generate weekly reports.
• Communicate messages to appropriate parties in a timely manner.
• Type memos, correspondence, reports, and other documents as needed.
• Maintain a neat and tidy reception area.

Requirements

• Experience in a receptionist or customer service role.
• Proficient typing skills.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks efficiently.

Nice-to-haves

• Experience in the automotive industry.
• Familiarity with prospect tracking systems.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Opportunities for advancement