Automotive Sales Associate

$80,000 - $120,000/Yr

Crestmont Buick Gmc - Beachwood, OH

Full-time - Entry Level

Beachwood, OH

Motor Vehicle and Parts Dealers

About the position

The Automotive Sales Associate at Crestmont Automotive is responsible for selling vehicles by understanding and demonstrating their characteristics, capabilities, and features. This role involves developing and qualifying buyers, closing sales, and providing an exceptional customer experience. The position offers significant earning potential and opportunities for performance-based promotions in a fast-paced, people-oriented environment.

Responsibilities

• Greet customers as they walk in the showroom and guide them through the buying process.
• Master all vehicle product knowledge to ensure clients understand the vehicle's main features and warranty.
• Present the entire lineup of Buick GMC vehicles, model options, features, purchase and finance options, as well as Crestmont Automotive amenities to guests.
• Deliver memorable test drives.
• Ensure timely follow-up and maintain strong relationships with previous and prospective clients.
• Track clients and manage follow-up on a state-of-the-art CRM system.
• Stay informed about the latest Buick GMC products, features, and accessories.
• Attend product and training courses.
• Maintain the appearance and cleanliness of the store showroom and vehicle lot.
• Personalize the vehicle delivery to the client's needs.
• Deliver an exceptional Buick GMC experience during the client's first interaction with their new vehicle.
• Utilize all resources and applications to assist in product information support.
• Maintain a collection of product information and resources to assist in explanations.
• Follow up with customers to ensure satisfaction with delivery and to build a long-term relationship.

Requirements

• Ability to calculate figures such as discounts, interest, and percentages.
• Ability to read and write.
• Ability to comprehend simple instructions, short correspondence, memos, safety rules, operating, maintenance instructions, and procedure manuals.
• Conduct oneself in a professional manner, extending every polite custom and courtesy to all customers.
• Ability to respond to common inquiries or complaints from customers.
• Basic MS Office knowledge, computer software, and internet proficiency.
• Excellent appearance, verbal/written communication, strong negotiation, and presentation skills.

Nice-to-haves

• Experience in sales.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance