Automotive Sales BDC Representative Customer Service Business Development

$36,000 - $60,000/Yr

Autodealer - Montclair, CA

Full-time - Mid Level

Montclair, CA

About the position

The Automotive Sales BDC Representative is a full-time role focused on inbound and outbound sales calls to create sales appointments for an established automotive group. This position emphasizes customer service, communication skills, and the ability to build rapport with clients. The representative will work with hot leads, ensuring a dynamic and rewarding sales environment with performance-based bonuses.

Responsibilities

• Handle inbound and outbound sales calls to create sales appointments.
• Build rapport with clients and provide excellent customer service.
• Meet or exceed department Key Performance Indicators (KPIs).
• Resolve customer service issues effectively.
• Maintain strong organizational skills and attention to detail.

Requirements

• Minimum of 3 years experience in handling inbound/outbound sales calls.
• Excellent telephone skills are essential.
• Proven history of inside sales and internet marketing.
• Strong verbal and written communication skills.
• Basic computer knowledge including Microsoft Office.
• Valid driver's license and 3 years of driving experience.

Nice-to-haves

• Experience in a customer-focused environment.
• Ability to work flexible hours, including weekends.
• Strong typing and writing skills.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount
• Life insurance