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Automotive Sales Consultant
$60,000 - $120,000/Yr
Dena Motors - Conyers, GA
posted 3 months ago
Full-time - Entry Level
Onsite - Conyers, GA
About the position
The Automotive Sales Consultant is responsible for selling used vehicles at the dealership while meeting gross profit, volume, and customer satisfaction standards. This role requires a commitment to customer service and the ability to meet sales targets, with a focus on building relationships with customers and ensuring their needs are met throughout the purchasing process.
Responsibilities
- Satisfies the needs of vehicle purchasers.
- Sells and delivers a minimum of 20 units per month.
- Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking probing questions and listening carefully to their responses.
- Offers test drives to all prospects.
- Follows dealership procedure to obtain proper identification from customer prior to test drive.
- Utilizes dealership sales control and follow-up system.
- Exhibits high level of commitment to customer satisfaction.
- Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Knows and understands equity and values, and is able to explain depreciation to the customer.
- Ensures that the sales/finance manager has an opportunity to meet each customer.
- Turns 100 percent of deals to finance manager, along with properly completed paperwork (insurance information, trade title, etc.).
- Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains professional appearance.
Requirements
- 2 years sales experience in the automotive industry (preferred).
- 1 year of customer service experience (required).
- Valid Driver's License.
Nice-to-haves
- Experience in telemarketing.
Benefits
- Bonus opportunities
- Commission pay
- Daily bonus
- Monthly bonus
- Yearly bonus
