Automotive Service Advisor - Bob Howard Acura

Group 1 Automotive - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

251-500 employees

Motor Vehicle and Parts Dealers

About the position

The Automotive Service Advisor at Bob Howard Acura plays a crucial role in delivering exceptional customer service and ensuring a positive experience for clients. This position involves interacting with customers, understanding their automotive needs, and providing solutions while representing the dealership's quality products. The advisor is expected to achieve targeted goals and contribute to the overall success of the service department.

Responsibilities

• Interact with customers to understand their automotive service needs.
• Provide exceptional customer service and support throughout the service process.
• Achieve targeted goals related to service sales and customer satisfaction.
• Maintain a positive and friendly attitude while communicating with clients.
• Utilize basic computer skills to manage service orders and customer information.

Requirements

• Automotive Service Advisor experience preferred.
• Positive and friendly attitude.
• Strong interpersonal communication skills.
• Basic computer skills.
• Desire to provide an exceptional client experience.
• Ability to achieve targeted goals.
• High school diploma or equivalent.
• Valid driver's license.

Benefits

• Health, Dental & Vision Insurance
• Life & Disability Insurance
• 401(k) with Company Match
• Paid Time off
• Employee Vehicle Purchase Program
• Employee Stock Purchase Plan
• Pinnacle Awards Program
• Structured, Self-Paced Career Path Leading to Management Opportunities
• Job Education and Training for Success