Automotive Service Advisor/Writer

$100,000 - $100,000/Yr

Tasca Buick GMC Collision Center - Clearwater, FL

Full-time - Entry Level

Clearwater, FL

Repair and Maintenance

About the position

Tasca Buick GMC is seeking an experienced Automotive Service Advisor/Writer to join their busy, family-owned dealership. The role focuses on providing exceptional customer service, managing service appointments, and ensuring customer satisfaction through effective communication and accurate service write-ups. The ideal candidate will have a strong automotive background and a commitment to teamwork.

Responsibilities

• Schedule customer service appointments
• Greet customers in a professional manner
• Accurately write up customer concerns
• Convey expected costs and obtain approval for repairs
• Track vehicle progress and communicate updates to customers
• Maintain excellent customer satisfaction
• Perform any additional tasks assigned by management

Requirements

• Excellent communication skills
• CDK Experience
• Professional appearance
• Positive attitude
• Strong automotive knowledge or previous automotive-related experience
• Commitment to being a team player
• Clean driving record

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance