Automotive Service Advisor

$80,000 - $125,000/Yr

Infiniti Of Clarendon Hills - Clarendon Hills, IL

Full-time - Entry Level

Clarendon Hills, IL

Motor Vehicle and Parts Dealers

About the position

The Automotive Service Advisor at Infiniti of Clarendon Hills is responsible for providing exceptional customer service while acting as a liaison between customers and service technicians. This role involves greeting customers, identifying their needs, and ensuring clear communication regarding vehicle services and repairs. The position requires a commitment to customer satisfaction and the ability to manage service orders effectively.

Responsibilities

• Greet customers in a timely manner
• Identify customers' needs and act accordingly
• Clearly communicate to customers exactly what their vehicle needs
• Provide accurate estimates of services provided
• Write repair orders
• Act as a liaison between customers and service technicians

Requirements

• At least 1 year of service writer experience required
• High school diploma or GED
• Valid driver's license
• Customer service skills
• Good time management
• Well organized
• Able to speak well

Benefits

• Paid training
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off