Automotive Service Director

$200,000 - $200,000/Yr

En Route Auto - Englewood Cliffs, NJ

posted about 2 months ago

Full-time - Mid Level
Englewood Cliffs, NJ

About the position

The Automotive Service Director will lead the Service Department of a fast-growing, family-owned dealership, overseeing operations across multiple rooftops. This role is pivotal in enhancing customer service and team performance within a new state-of-the-art facility.

Responsibilities

  • Direct the operations of the Service Department across multiple rooftops.
  • Enhance customer service and satisfaction levels.
  • Grow and develop the service team to meet business goals.
  • Implement effective service strategies to increase efficiency and profitability.
  • Ensure compliance with company policies and industry regulations.

Requirements

  • A minimum of 3 years of experience as a Service Manager or Director.
  • Strong leadership skills with a focus on team development.
  • Proven ability to provide excellent customer service.
  • Familiarity with CDK computer systems.

Nice-to-haves

  • Experience in a fast-paced automotive service environment.
  • Knowledge of industry best practices and trends.

Benefits

  • Flexible schedule
  • Health insurance
  • 401K
  • Job advancement opportunities
  • Growth opportunities
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