Automotive Service Manager - Top Pay, Perks, & Benefits

About the position

The Automotive Service Manager at A Autoworks is responsible for overseeing the service order process, managing a team, and ensuring excellent customer service in a busy auto repair shop. This role emphasizes leadership, communication, and organizational skills to enhance the customer experience and streamline operations.

Responsibilities

• Oversee the service order process and consult customers to identify their vehicle repair and servicing needs.
• Manage the inventory process and order parts when necessary.
• Generate accurate cost estimates and establish work orders.
• Schedule service appointments and coordinate with technicians.
• Communicate with customers regarding time expectations, updates, and questions.
• Lead and develop your team while reinforcing company policies and standards.

Requirements

• 2+ years of experience leading a team and managing a service department.
• Prior experience in auto service management.
• Solid understanding of automotive systems, including parts, tools, and services.
• Excellent organizational and communication skills, with a proven ability to prioritize tasks.
• Professional personal appearance and friendly personality.

Nice-to-haves

• Experience in service writing.

Benefits

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Paid vacation/PTO
• Paid holidays
• Paid training (In-Person, On-The-Job, & Online)