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Automotive Service Writer
$35,360 - $41,600/Yr
ManpowerGroup - Marietta, OH
posted 2 months ago
Full-time - Entry Level
Marietta, OH
Administrative and Support Services
About the position
The Automotive Service Writer position is a customer-facing role within a family-owned automotive service company. The primary purpose of this role is to facilitate communication between customers and mechanics, ensuring that customers are informed about their vehicle service options and that operations run smoothly. This position is ideal for individuals who are passionate about the automotive industry and possess strong customer service skills.
Responsibilities
- Greet customers and guide them to mechanics.
- Work closely with mechanics to discuss necessary repairs and services.
- Educate customers about service options and products.
- Oversee workflow and scheduling to ensure smooth operations.
- Maintain customer relationships by providing updates on service changes and pick-up times.
Requirements
- Experience with automotive service software.
- Strong organizational skills.
- Friendly attitude and previous customer service experience.
- Basic knowledge of auto parts and warranty services.
Benefits
- Competitive Pay: Earn $17 - $20/hour based on experience.
- Work Gear Provided: Get the work clothes needed when going full-time.
- Family Atmosphere: Join a supportive team.
- Career Growth: Opportunities for learning and advancement in the automotive field.
