Automotive Service Writer

Car Guys • Clifton, NJ

400d • $70,000 - $120,000

About The Position

The Automotive Service Writer position at Car Guys Inc. involves acting as a liaison between customers and the service department of a dealership. The role focuses on understanding customer needs, providing estimates, and ensuring a high level of customer satisfaction while managing service orders and facilitating communication between technicians and customers.

Requirements

• Experience as an automotive service writer or advisor is required.
• State or local certifications in automotive service are preferred.

Nice To Haves

• Experience in a dealership environment is a plus.
• Strong communication and customer service skills.

Responsibilities

• Act as the primary point of contact for customers regarding service needs.
• Provide accurate estimates and service recommendations to customers.
• Manage service orders and ensure timely communication with customers and technicians.
• Maintain a clean and organized workspace in the service department.
• Assist in training new service writers and staff as needed.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: No Education Listed