Automotive Store Manager

$55,000 - $78,000/Yr

Monro Auto Service and Tire Centers - Bel Air, MD

Full-time - Mid Level

Bel Air, MD

1,001-5,000 employees

Repair and Maintenance

About the position

The Automotive Store Manager is responsible for overseeing the daily operations of an automotive store, ensuring exceptional customer service, driving sales growth, and leading a team of automotive professionals. This role emphasizes a people-first approach, focusing on team development and customer satisfaction while managing store performance and compliance with company policies.

Responsibilities

• Provide strong leadership and direction to store staff, fostering a positive and productive work environment
• Develop and implement sales strategies to meet and exceed store revenue targets
• Ensure high standards of customer service and maintain a customer-focused store culture
• Manage inventory levels, pricing, and product mix to optimize store performance
• Oversee store operations, including scheduling, payroll management, and expense control
• Recruit, train, and develop team members to build a high-performing staff
• Maintain a clean, organized, and safe store environment
• Analyze sales data and market trends to make informed business decisions
• Collaborate with suppliers and corporate office to ensure product availability and promotions
• Handle customer inquiries and resolve issues promptly and professionally
• Ensure compliance with company policies, procedures, and industry regulations

Requirements

• High School Diploma or equivalent; additional education in business management is a plus
• 2-4 years of proven leadership experience in a retail or automotive sales environment
• Demonstrated ability to drive financial results and control costs
• Strong leadership skills with the ability to motivate and develop team members
• Excellent verbal and written communication skills
• Customer-focused mindset with a passion for delivering exceptional service
• Proficiency in multi-tasking and thriving in a fast-paced environment
• Solid problem-solving and decision-making abilities
• Knowledge of automotive parts, services, and industry trends
• Experience with inventory management and point-of-sale systems
• Basic math skills for calculating discounts, commissions, and percentages
• Valid driver's license and satisfactory Motor Vehicle Report (MVR)
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Physical ability to lift up to 50 lbs., stand for extended periods, and perform tasks requiring bending and reaching
• Proficiency in Microsoft Office suite and willingness to learn new software applications

Benefits

• Performance based incentives
• Paid vacation and holidays
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental
• Employee Access Perks
• Career Advancement Opportunities