Pep Boys - Jonesboro, GA
posted about 1 month ago
The Automotive Technician A position is a critical role within the service shop, primarily responsible for diagnosing and repairing various automotive systems, including drivability and electrical systems. This position requires a blend of technical expertise and leadership skills, as the technician will not only perform repairs but also mentor and guide other team members to enhance customer care and satisfaction. The technician will engage directly with customers, providing them with clear explanations of the issues affecting their vehicles and the proposed solutions, thereby ensuring a superior service experience. In this role, the technician will be expected to diagnose and repair to specifications across a range of systems, including brake and hydraulic systems, exhaust systems, fuel ignition and electrical systems, suspension and alignment, air conditioning, and computer systems. The technician will also perform the duties of lower job descriptions, such as Technician B and General Service Technician, as needed. Continuous learning is a key aspect of this position, as the technician must stay updated with the rapidly changing automotive technology through formal training sessions. The technician will assist fellow technicians and mechanics in technical activities, maintain communication with store management regarding mechanical repair issues, and uphold a clean and organized shop environment. Adherence to company policies, procedures, and safety regulations is essential to ensure a safe and efficient workplace.