Automotive Technician A

Pep Boys - Jonesboro, GA

Full-time

Jonesboro, GA

Motor Vehicle and Parts Dealers

About the position

The Automotive Technician A position is a critical role within the service shop, primarily responsible for diagnosing and repairing various automotive systems, including drivability and electrical systems. This position requires a blend of technical expertise and leadership skills, as the technician will not only perform repairs but also mentor and guide other team members to enhance customer care and satisfaction. The technician will engage directly with customers, providing them with clear explanations of the issues affecting their vehicles and the proposed solutions, thereby ensuring a superior service experience. In this role, the technician will be expected to diagnose and repair to specifications across a range of systems, including brake and hydraulic systems, exhaust systems, fuel ignition and electrical systems, suspension and alignment, air conditioning, and computer systems. The technician will also perform the duties of lower job descriptions, such as Technician B and General Service Technician, as needed. Continuous learning is a key aspect of this position, as the technician must stay updated with the rapidly changing automotive technology through formal training sessions. The technician will assist fellow technicians and mechanics in technical activities, maintain communication with store management regarding mechanical repair issues, and uphold a clean and organized shop environment. Adherence to company policies, procedures, and safety regulations is essential to ensure a safe and efficient workplace.

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Requirements

• A High School Diploma or GED
• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 4 or more ASE certifications are PREFERRED for this position (A4 Steering and Suspension & A5 Brakes, plus 2 from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
• Section 609 certification required
• State Inspection license if applicable
• High level of motivation, energy and a customer-focused attitude
• Must have a valid driver's license
• Successful completion of pre-employment background check
• Availability to work days, nights, holidays, and weekends as needed

Nice-to-haves

• 4 or more ASE certifications are preferred for this position.