Pep Boys - Winchester, VA
posted 2 months ago
The Automotive Technician A position is a critical role within the service shop, primarily responsible for diagnosing and repairing various automotive systems, including drivability and electrical systems. The technician will leverage their technical expertise and experience to ensure that vehicles are serviced to specifications, which includes working on brake and hydraulic systems, exhaust systems, fuel ignition and electrical systems, suspension and alignment, air conditioning, and computer systems. A successful technician will not only perform repairs but will also engage directly with customers, providing them with clear explanations of the issues and the proposed solutions for their vehicles. This role requires a strong focus on customer care and satisfaction, as well as the ability to educate customers about their vehicle's needs. In addition to technical skills, the technician is expected to demonstrate leadership and mentoring abilities, helping to guide and develop the team around them. Continuous learning is essential in this role, as the automotive industry is rapidly evolving with new technologies and techniques. The technician will participate in formal training sessions to stay updated on these changes. Maintaining an organized and neat shop environment is also a key responsibility, along with adhering to all company policies, procedures, and safety regulations. The technician will be expected to communicate effectively with both customers and fellow team members, ensuring that everyone is informed about mechanical repair problems as they arise.