Pep Boys - Comstock Park, MI

posted 19 days ago

Full-time - Entry Level
Comstock Park, MI
Motor Vehicle and Parts Dealers

About the position

The Automotive Technician A is responsible for diagnosing and repairing various automotive systems, including drivability and electrical systems. This role emphasizes leadership and mentoring within the team to enhance customer satisfaction and service quality. Technicians will interact directly with customers, providing education on vehicle issues and proposed solutions, while maintaining a high standard of service and shop organization.

Responsibilities

  • Diagnose and repair automotive systems to specifications including brake, hydraulic, exhaust, fuel ignition, electrical, suspension, alignment, air conditioning, and computer systems.
  • Perform job duties of all lower job descriptions such as Technician B, Mechanic, and General Service Technician.
  • Explain technical diagnoses and needed repairs to non-mechanical individuals, including employees and customers.
  • Continuously learn new technical information and techniques through formal training sessions.
  • Assist fellow technicians and mechanics in performing technical activities.
  • Keep store management informed of mechanical repair problems as they occur.
  • Maintain an organized and neat shop environment.
  • Adhere to all company policies, procedures, safety, and environmental rules.

Requirements

  • High School Diploma or GED
  • 3+ years of strong automotive mechanical diagnosis, problem-solving, and repair experience
  • 4 or more ASE certifications preferred (A4 Steering and Suspension & A5 Brakes, plus 2 from A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
  • Section 609 certification required
  • State Inspection license if applicable
  • High level of motivation, energy, and a customer-focused attitude
  • Valid driver's license
  • Successful completion of pre-employment background check
  • Availability to work days, nights, holidays, and weekends as needed

Nice-to-haves

  • 4 or more ASE certifications
  • State Inspection license
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