MFA Oil - Shawnee, KS
posted 4 months ago
As an Automotive Technician at Big O Tires, you will be responsible for performing a variety of mechanical duties with precision and efficiency, adhering to all company programs, policies, and procedures. Your role will involve executing brake, front end, and alignment maintenance, as well as other mechanical work, ensuring that all tasks are completed in a timely manner. You will also be expected to train and coach fellow employees, maintaining a productive workflow in customer service assignments. It is essential to extend Big O's Extra Care Services to all customers, ensuring their satisfaction and loyalty. In addition to mechanical repairs, you will be tasked with properly diagnosing and repairing customers' vehicles, conducting quality control on all shop functions. Regular attendance at weekly store meetings is required to stay updated on safety issues, store policies, and product information changes. You will assist in organizing, documenting, and processing adjustments and core credits, working closely with store management to meet budgeted service-related quotas. Accurate communication of completed work to counter personnel for invoicing is crucial, as is the effective use of the company’s outside purchase program to maximize profitability. Achieving established service, sales, and productivity goals is a key expectation, along with assisting management in the orientation and training of new personnel. You will be required to complete all necessary training promptly and perform other job-related duties as assigned, contributing to a collaborative and efficient work environment.