Automotive Technician

$86,640 - $105,890/Yr

MFA Oil - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

Repair and Maintenance

About the position

As an Automotive Technician at Big O Tires, you will be responsible for performing a variety of mechanical duties with precision and efficiency, adhering to all company programs, policies, and procedures. Your role will involve executing brake, front end, and alignment maintenance, as well as other mechanical work, ensuring that all tasks are completed in a timely manner. You will also be expected to train and coach fellow employees, maintaining a productive workflow in customer service assignments. It is essential to extend Big O's Extra Care Services to all customers, ensuring their satisfaction and loyalty. In addition to mechanical repairs, you will be tasked with properly diagnosing and repairing customers' vehicles, conducting quality control on all shop functions. Regular attendance at weekly store meetings is required to stay updated on safety issues, store policies, and product information changes. You will assist in organizing, documenting, and processing adjustments and core credits, working closely with store management to meet budgeted service-related quotas. Accurate communication of completed work to counter personnel for invoicing is crucial, as is the effective use of the company’s outside purchase program to maximize profitability. Achieving established service, sales, and productivity goals is a key expectation, along with assisting management in the orientation and training of new personnel. You will be required to complete all necessary training promptly and perform other job-related duties as assigned, contributing to a collaborative and efficient work environment.

Responsibilities

• Perform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures
• Train and coach other employees in accordance with all company programs, policies and procedures
• Maintain the orderly flow of customer service assignment to ensure productivity
• Ensure that Big O's Extra Care Services are extended to all customers
• Properly diagnose and repair all customers' vehicles, performing quality control of all shop functions
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
• Assist in the organizing, documenting, and processing of all adjustments and core credits
• Work with store management to ensure the successful accomplishment of budgeted service related quotas
• Ensure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicing
• Utilize the company outside purchase program to ensure maximum profitability
• Ensure the consistent execution of the vehicle inspection program
• Achieve established service, sales and productivity goals
• Assist management in the orientation and training of all new personnel
• Complete all required training in a timely manner
• Perform other job-related duties as assigned

Requirements

• 18 years of age or older
• Minimum of one year of experience as a lube/tire/service technician
• Availability to work holidays, weekends, and after regular business hours as needed
• Reliable transportation to work
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Capability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Willingness to comply with Personal Protection Equipment (PPE) regulations
• Vision, hearing, speech, and the ability to detect odors is essential
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
• Legal authorization to work in the United States of America

Nice-to-haves

• High school diploma or GED equivalent
• Two years or more of experience in an automotive shop environment
• Appropriate ASE certifications
• Valid driver's license
• Readiness to work both independently and in a team environment
• Capability to work at a fast pace
• Strong verbal communication skills
• Sales abilities
• Stamina
• Ability to prioritize and plan work activities using time efficiently
• Management of multiple tasks and projects
• Ability to perform detail work with accuracy

Benefits

• Competitive wages
• Paid time off and paid company holidays
• Profit sharing and/or performance incentives
• 401(k) plan with a company match
• Medical, dental, vision, life insurance
• Short- and long-term disability