Automotive Technician

$31,200 - $35,360/Yr

Monro Auto Service and Tire Centers - Clinton, MD

Full-time - Entry Level

Clinton, MD

1,001-5,000 employees

Repair and Maintenance

About the position

The Automotive Technician role at Monro Muffler/Brake is a full-time or part-time hourly position responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services. The technician is expected to deliver exceptional service to guests, effectively communicate vehicle issues, and meet quality and time commitments in accordance with company standards and manufacturer specifications.

Responsibilities

• Perform basic vehicle diagnostics to properly identify required repairs.
• Consistently complete Monro's Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures.
• Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards.
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required.

Requirements

• High School Diploma or equivalent.
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• ASE certification and State Inspection license (where applicable) preferred.
• Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR).
• Required to own a basic set of tools or participate in Monro's tool purchase program.

Nice-to-haves

• Strong customer service skills
• Ability to diagnose problems identifying root cause and determine appropriate repair solution.
• Ability to interpret and execute instructions furnished in written, oral, and diagram formats.
• Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.

Benefits

• Performance based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities