Rallye Motor Company - Roslyn, NY

posted 2 months ago

Part-time - Entry Level
Roslyn, NY
Repair and Maintenance

About the position

The Automotive Timekeeper at Rallye Motor Company is responsible for managing warranty claims, tracking technician clock time, and ensuring accurate time recording in the service department. This role is crucial for maintaining compliance with Mercedes Benz policies and enhancing the efficiency of service operations. The ideal candidate will have a strong background in automotive timekeeping and warranty processes, along with a commitment to teamwork and customer service.

Responsibilities

  • Code Warranty claims per Mercedes Benz Policy and procedures.
  • Consult Shop Manager or Warranty Administrator for warranty policies.
  • Populate estimates according to official book time.
  • Keep track of technician clock time and diagnostic uploads.
  • Mentor technicians on correct notations, time recording, and policy.
  • Stay updated with the latest Recalls, Campaigns, and Documents.
  • Check part numbers to ensure time is written correctly for each part.
  • Ensure diagnosis time comes before part time on a repair order.
  • Calculate total technician time tickets at the end of the day and return to the Service Director.

Requirements

  • Clean & valid Driver's License.
  • 2+ years of automotive timekeeper or warranty experience.
  • Mercedes Benz Service experience preferred.
  • Basic automotive technical knowledge and previous automotive dealership experience.
  • Working knowledge of CDK & MPI systems.

Benefits

  • Great benefits package including medical, dental and vision coverage for employee & family!
  • Company paid life insurance and optional additional coverage.
  • Voluntary short term and long term disability available.
  • Additional voluntary benefits including Aflac and LegalShield!
  • Paid time off!
  • Paid holidays!
  • 401K plan.
  • Employee Assistance Program.
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