Automotive Timekeeper - Mercedes

$55,000 - $70,000/Yr

Rallye Motor Company - Roslyn, NY

Full-time - Entry Level

Roslyn, NY

Repair and Maintenance

About the position

The Automotive Timekeeper at Rallye Motor Company is a vital role within the Service Department, responsible for managing warranty claims, tracking technician time, and ensuring compliance with Mercedes Benz policies. This position requires a detail-oriented individual with automotive experience who values teamwork and customer service.

Responsibilities

• Code Warranty claims per Mercedes Benz Policy and procedures.
• Consult Shop Manager or Warranty Administrator for warranty policies.
• Populate estimates according to official book time.
• Keep track of technician clock time and diagnostic uploads.
• Mentor technicians on correct notations, time recording, and policy.
• Stay updated with the latest Recalls, Campaigns, and Documents.
• Check part numbers to ensure time is written correctly for each part.
• Ensure diagnosis time comes before part time on a repair order.
• Calculate total technician time tickets at the end of the day and return to the Service Director.

Requirements

• Clean & valid Driver's License.
• 2+ years of automotive timekeeper or warranty experience.
• Mercedes Benz Service experience preferred.
• Basic automotive technical knowledge and previous automotive dealership experience.
• Working knowledge of CDK & MPI systems.

Benefits

• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• 401K plan