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Automotive Tire Claims Specialist - BMW
$37,440 - $37,440/Yr
Rallye Bmw - Westbury, NY
posted 2 months ago
Full-time
Westbury, NY
About the position
The Tire Claims Specialist at Rallye BMW plays a crucial role in managing tire claims, ensuring efficient processing and communication between service advisors, technicians, and customers. This position is ideal for individuals with a background in customer service and automotive experience, looking for a long-term opportunity within a supportive team environment.
Responsibilities
- Work collaboratively with service advisors and technicians regarding tire claims with tire damage coverage.
- Handle paperwork for all tire claims for coverage and payment.
- Submit paperwork with the claims carrier for payments quickly and efficiently.
- Follow up with claims to ensure they are being processed correctly.
- Check with parts for tire pricing and availability.
- Effectively communicate with both vendors and customers on claims status.
- Assist in service administration functions, including loaner car responsibilities, reception, and scanning.
Requirements
- High School Diploma or Equivalent.
- Previous cashier, administrative, or customer service experience.
- Possess basic computer & phone skills.
- Proficiency in the use of Microsoft and Google Suites; experience with CDK.
- Experience with effectively and politely interacting with customers and other employees.
Benefits
- Great benefits package including medical, dental and vision coverage for employee & family.
- Company paid life insurance and optional additional coverage.
- Voluntary short term and long term disability available.
- Additional voluntary benefits including Aflac and LegalShield!
- Paid time off!
- Paid holidays!
- 401K plan
- Employee Assistance Program
