Automotive transmission work

$47,008 - $56,618/Yr

Hamden Transmission - Hamden, CT

Full-time

Hamden, CT

About the position

We are seeking a skilled Automotive Transmission Specialist to join our team. This role involves diagnosing, repairing, and maintaining automotive transmission systems, ensuring customer satisfaction and maintaining the dealership's reputation for quality service.

Responsibilities

• Diagnose transmission issues and recommend appropriate repairs or replacements.
• Perform transmission repairs and maintenance on a variety of vehicles.
• Communicate with customers to explain issues, repair options, and costs.
• Manage inventory related to transmission parts and supplies.
• Collaborate with sales teams to promote services and manage the sales pipeline effectively.
• Negotiate pricing and terms with customers to ensure satisfaction while maximizing dealership profitability.
• Provide exceptional customer service throughout the repair process to build long-term relationships.
• Stay updated on industry trends and advancements in automotive technology.

Requirements

• Proven experience in automotive repair, specifically with transmissions.
• Strong understanding of automotive sales processes and customer service principles.
• Ability to communicate clearly with customers and team members.
• Experience in inventory management related to automotive parts is preferred.
• Excellent negotiation skills to facilitate sales and service agreements.
• Ability to work independently as well as part of a team in a fast-paced environment.
• A valid driver's license is required; additional certifications in automotive technology are a plus.

Nice-to-haves

• Experience in inventory management related to automotive parts is preferred.
• Additional certifications in automotive technology are a plus.