Autumn House - Overnight Shelter Advocate I

$40,248 - $40,248/Yr

A New Leaf - Mesa, AZ

Full-time - Entry Level

Mesa, AZ

Administrative and Support Services

About the position

The Overnight Shelter Advocate I position at A New Leaf's Autumn House involves providing support and crisis intervention for individuals affected by domestic violence. This role is crucial in helping clients navigate their circumstances by offering resources, advocacy, and assistance in a 24-hour crisis program. The advocate will work overnight shifts, ensuring a safe and supportive environment for clients seeking temporary shelter and services.

Responsibilities

• Role model appropriate behaviors to clients in the shelter, utilizing trauma-informed principles and practices.
• Provide crisis intervention, domestic violence information, and resources and referral services to callers/clients at the shelter.
• Perform screenings, lethality assessments, and basic needs assessments for potential clients according to procedure.
• Assist with the introduction of program and facility orientation to incoming clients.
• Assist with client intake/exit paperwork as needed.
• Provide supportive services to clients in shelter and assist case managers with client needs.
• Establish/maintain client files, documentation and requesting paperwork; filing all documentation in a timely, accurate and thorough manner.
• Be responsible for issues relating to admission and discharge, in conjunction with the program's definition and policies as relevant to program/client needs.
• Access community resources to support the coordination of services for clients.
• Participate in required supervision on a regular basis as required by A New Leaf policy.
• Be available and responsive to families and individuals during hours on shift.
• Maintain ability to drive agency passenger van to transport clients and complete other duties, as needed and/or drive personal vehicle to conduct program business.

Requirements

• High School diploma or GED required; Associate or Bachelor's Degree preferred.
• Experience working with domestic violence, homelessness, or economically disadvantaged populations preferred.
• Knowledge of and/or experience with trauma-informed practices required.
• Knowledge of community resources.

Nice-to-haves

• Verbally bilingual in Spanish preferred.

Benefits

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Accrued sick time
• Paid holidays
• Tuition reimbursement
• Wellness program