AV Production Manager

Pmi Entertainment Group - Green Bay, WI

Full-time - Mid Level

Green Bay, WI

Performing Arts, Spectator Sports, and Related Industries

About the position

The AV Production Manager at PMI Entertainment Group is responsible for overseeing audio/visual production to enhance guest experiences within the Resch Complex. This role involves managing event day expectations, leading a team of control room staff, and ensuring the effective operation of production systems. The manager will also research and implement new technologies while troubleshooting complex issues to maintain high standards of service and client satisfaction.

Responsibilities

• Demonstrates and embodies the PMI Entertainment Group Culture and Customer Service values.
• Schedules, hires/terminates, and supervises all part-time staff that work within the control room.
• Serves as the producer/engineer in charge for events that utilize the control room for video production.
• Supervises a full-time Digital AV Coordinator responsible for video display content management and setup of AV equipment for events.
• Provides high levels of customer service to all end-users and develops strong working relationships to continuously increase client satisfaction.
• Operates and services a variety of audio/visual/scoring equipment including video switcher, replay system, graphics, cameras, audio mixing board, and score console.
• Designs graphics and creates video templates as needed for scoreboard/LED boards.
• Utilizes appropriate software to perform necessary video edits.
• Loads video spots, music, and graphics into applicable systems.
• Performs preventive maintenance to ensure all equipment and systems are in operating order.
• Creates an annual budget for all audio/video needs throughout the complex.
• Recommends upgrades and new systems to stakeholders and writes RFPs for bidding processes.
• Works with outside vendors and approves A/V purchases.
• Coordinates with clients on placement, integration, and ensures functionality of LED screens, lighting, microphones, sound mixing, and video-conferencing equipment for live events and meetings.
• Verifies audio/video signals are tested and outputting to sources as needed.
• Coordinates and assists external television crews with tying into in-house systems for video, audio, and scoring data.
• Works closely with clients/tenants to verify building sponsors video content is being run per contracts.
• Contributes to the development of processes and procedures.

Requirements

• High school diploma or GED required; Associate's degree preferred.
• 2-4 years of experience in audio/visual production or a related field.
• Knowledge of applicable audio/visual equipment and technologies.
• Basic knowledge of IP networking architecture and DMX protocol.
• Strong working knowledge of Daktronics LED displays systems, Ross video switcher, and other A/V technologies.
• Proficiency in Adobe Creative Cloud and AutoCAD software is a bonus.
• Analytical skills and technical thinking for troubleshooting equipment problems.
• Proven interpersonal and communication skills.

Nice-to-haves

• Dante Level 1 certification is a bonus.
• Knowledge of lighting systems such as ETC Mosaic and ETC Paradigm is a bonus.