City of McAllen - McAllen, TX
posted 4 months ago
The Airport Operations Specialist position at the City of McAllen involves working under general supervision in a highly technical operations center located in a public area of the terminal building. This role serves as the first point of contact for the public, providing continuous services that involve sensitive matters requiring utmost tact and resourcefulness. The specialist is responsible for monitoring various automated systems, including the Building Management System, Fire Suppression and Alarm System, Flight Information Display System, and closed circuit television system. Additionally, the position requires a thorough understanding of Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations, as well as local police, fire, and aviation department policies and procedures. The specialist will also monitor weather conditions for potential severe storms that could impact aviation operations. Coordination and dispatch of police, aircraft rescue, fire fighting, and maintenance for both routine and emergency tasks are key responsibilities. The role includes maintaining logs of security identification badges, lock and key control, and other records as assigned. The specialist is expected to communicate effectively, both verbally and in writing, and provide passenger services such as information, traveler's aide, centralized paging, and first aid. The position may also involve assisting with other job-related assignments and projects within the department as needed.