Synchrony - Kansas City, KS

posted 17 days ago

Full-time - Senior
Remote - Kansas City, KS
5,001-10,000 employees
Credit Intermediation and Related Activities

About the position

The AVP, Consumer Engagement - Digital Acquisition Marketing role at Synchrony is focused on implementing digital marketing strategies to drive new account growth for the Verizon credit card portfolio. This position involves leading a test-and-learn digital acquisition curriculum and collaborating closely with the client marketing team. The ideal candidate will have a passion for digital innovation and experience in managing digital marketing initiatives, particularly in the financial services sector.

Responsibilities

  • Develop and execute digital acquisition strategy through partner channels including Purchase Path (Apply & Buy).
  • Integrate deep digital marketing within partners' domains, mobile apps, and CRM journeys, as well as display media, social, and paid search experiences.
  • Implement A/B testing plans, segmentation, and personalization strategies to enhance response rates.
  • Lead reviews and maintain focus on major risk areas, ensuring adherence to policies and legal standards.
  • Manage digital acquisition processes including project briefs, creative reviews, and sign-offs.
  • Proactively identify and escalate issues while seeking solutions.
  • Monitor and measure performance of digital marketing campaigns against plans.
  • Support the Consumer Engagement team on various marketing projects across the customer journey.
  • Create enterprise-wide digital acquisition best practices and share strategies benefiting all clients.
  • Assist in digital acquisition forecasting and prepare leadership presentation materials.

Requirements

  • Bachelor's degree or high school diploma/GED with 9+ years of Digital Marketing experience.
  • 5+ years of experience in digital platform management and/or marketing, with expertise in web, email, and mobile.
  • Experience with marketing management software like Workfront or similar tools.
  • Strong analytics skills, including experience with analytic dashboards and tracking code implementation.
  • Ability to travel as needed (~10%).

Nice-to-haves

  • Bachelor's Degree in Business, Marketing, or Technology.
  • Prior experience with Senior Leadership or Senior Management roles.
  • Detail-oriented with experience in fast-paced environments.
  • Digital marketing experience in areas such as domain integration, mobile apps, and CRM journeys.
  • Experience in cobrand credit card marketing or financial services.

Benefits

  • Work from home flexibility
  • Annual bonus eligibility based on performance
  • Diverse and inclusive workplace culture
  • Opportunities for professional development and growth
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