AVP, IAM Program Manager

Synchrony - Cincinnati, OH

Full-time - Mid Level

Remote - Cincinnati, OH

Credit Intermediation and Related Activities

About the position

The Identity & Access Management (IAM) Program Manager will oversee multiple high-visibility, cross-functional projects within the IAM organization. This role focuses on managing IAM strategic programs and addressing regulatory findings, requiring strong critical thinking, collaboration, and facilitation skills to drive transformation in Identity and Access Management.

Responsibilities

• Support critical IAM programs; coordinate cross-functionally with IAM teams, Information Security teams and business IT stakeholders to manage the successful delivery of IAM projects
• Deliver on suitable short-term and long-term strategic objectives
• Drive and deliver program issues / risks and resolution, decision logs, communication plans and other program documentation to ensure project goals are achieved and audit traceability is in place
• Engage regularly with key stakeholders on issues/risk and decisions and gather feedback on implementation of solutions impacting the organization
• Establish and support program metrics and evaluation methods to assess program strengths and identify areas for improvement as well as timely reporting of program status throughout its life cycle
• Prepare and present reports for program sponsors and leadership
• Perform other duties and/or special projects as assigned

Requirements

• Bachelor's degree or equivalent experience; technology or equivalent related field preferred, with a minimum of 4 years of experience in Information Technology OR in lieu of the Bachelor's degree, a minimum of 6 years of experience in Information Technology
• Minimum of 5 years of experience managing large scale, cross functional project
• Minimum of 5 years of experience in information technology, with a focus on information security in one or more of the following areas: IAM, security operations, security architecture, policy/governance
• Minimum of 4 years of experience supporting auditors, audit inquiries and ad-hoc reporting
• Solid management skills
• Experience with metrics for assessing and reporting program progress, productivity and variance analysis
• Strong problem solving skills
• Strong oral and written communication (presentation) skills
• Program Management Certified (PMP) preferred

Nice-to-haves

• Experience with financial industry regulatory requirements, audit and risk management
• Demonstrated Identity and Access Management project leadership
• Experience with IAM technologies such as SailPoint or comparable IAM technologies
• Demonstrated ability to manage large projects
• Demonstrated project leadership, facilitation, and customer service experience
• Self-starter with a strong sense of urgency and can-do attitude with the flexibility to change directions quickly
• Superior written and verbal communication skills with a demonstrated ability to lead others through change
• Strong analytical and clear-thinking skills
• Understanding of financial security and regulatory standards, including, but not limited to SOX IT-404, PCI, NIST, FFIEC
• Ability to take input from multiple stakeholders, complex business and technical requirements, quickly determine the appropriate security solution and then drive the outcome
• Industry-recognized security certification such as CISSP, CISM or CISA

Benefits

• Annual bonus based on individual and company performance
• Remote work flexibility
• Commuting support for in-person engagement activities such as team meetings, training and culture events