AVP IT Systems Administrator

About the position

This position will be responsible for the maintenance of the bank's network and servers.

Responsibilities

• Managing data centers, servers, networking and security infrastructure equipment's
• Administering enterprise software systems.
• Deploying and enforcing security policies and procedures.
• Providing IT support and resolving problems for employees.
• Assisting with onboarding of new employees.
• Suggesting and implementing improvements in procedures and equipment.
• Maintaining knowledge of IT support, help desk procedures, products, and services.
• Managing an issue tracking system and reporting on issue resolution SLAs.

Requirements

• Excellent communication skills, both oral and written.
• Knowledge of help desk software and ITSM process.
• Good knowledge of Windows OS administration, windows server administration and networking
• Excellent troubleshooting skills.
• Ability to work independently and maintain employee satisfaction.
• Bilingual: English/Korean preferred.
• 5 years of experience in IT administration and networking knowledge.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k retirement savings plan
• Paid federal holidays