AVP, Middle Market Underwriting Manager

Zurich Insurance - Boston, MA

Full-time - Manager

Remote - Boston, MA

Insurance Carriers and Related Activities

About the position

The Middle Markets Underwriting Manager (AVP) at Zurich is responsible for leading and supporting the production underwriting team in Boston, MA. This role focuses on managing market-facing underwriters, identifying growth opportunities, ensuring account qualifications, and overseeing negotiations. The position emphasizes continuous coaching, relationship management, and monitoring sales metrics to drive profitability and growth within the organization.

Responsibilities

• Manage market facing underwriters who proactively seek renewal and new account opportunities.
• Identify new growth opportunities with key distributors for areas of responsibility.
• Ensure that accounts are qualified and meet the organization's appetite, balanced with sound business opportunity.
• Make agents/broker/customer and on-site calls with a planned and well-prepared purpose.
• Oversee negotiations of Terms & Conditions and close deals.
• Ensure cross-sell within areas of responsibility to increase product density with the account.
• Provide continuous coaching on sales best practices.
• Mentor staff to develop strong broker and client networks related to industries underwritten by the Business Unit.
• Monitor Sales Funnel and Production Metrics of the team.
• Calculate Target Price accurately by utilizing underwriting tools appropriately.
• Identify market trends and coverage exposures that may impact business results.
• Work with actuarial to ensure a proper rate/price structure.
• Manage relationships with producers by conducting line of business, book of business, class and segment analysis to ensure profitability and growth.
• Market company products and services through agency plant and brokerage community.
• Support development and maintenance of agent/broker relationships to achieve profitable growth, market share, product mix, new business and account retention.
• Improve customer relations, profitability and productivity by analyzing branch office's new business, loss ratio, expense ratio, loss frequency, agency distribution, product mix to determine its impact on other business units.
• Review agency books of business as well as profit/growth results and trends to recommend and implement action plans.

Requirements

• High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area.
• OR High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area.
• OR Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area AND 2 or more years of management experience.
• Preferred Bachelors Degree.
• Advanced knowledge of product lines and insurance industry.
• Excellent communication skills.
• Excellent skills in relationship building.
• Strong presentation skills.
• Results oriented.

Benefits

• Hybrid work schedule
• Internal referral bonus of $500
• External referral bonus of $5,000