AVP, Product Manager- Total Leave

$133,500 - $274,100/Yr

UNUM Group - Portland, ME

Full-time - Senior

Portland, ME

Insurance Carriers and Related Activities

About the position

Unum is seeking an AVP, Product Manager to spearhead the evolution of Unum Total Leave-our industry-leading, digitally enabled leave and disability management solution. Will be at the forefront of our expanded HR solutions portfolio, including HR Connect, Unum Leave Logic, and Unum Behavioral Health that aim to address emerging customer needs. This platform brings leave and disability benefits (Short Term Disability, Leave, and ADA) into one comprehensive program and delivers them through simple and engaging digital experiences complimented by caring and expert interactions in the moments that matter. We're seeking a tech-savvy, strategic leader with a strong background in the leave and disability market, Fineos or absence/disability technologies, integration strategies, ecosystem development and customer experience innovation. Will be collaborative market influencer, and strategic planner responsible for driving business transformation.

Responsibilities

• Proven track record in leading business and technology transformations with successful outcomes
• Responsible for (long term) planning and directing an organization's strategic agenda including long range goals within the customer values streams
• End to end business and IT planning and prioritization to deliver value stream/BDH goals and align teams with the highest business value
• Implement and manage Lean Management system in partnership with Customer Experience and Process experts
• Setting up and managing the Scaled Agile Framework for a Customer Value Stream/BDH including Agile Release Train and Value Stream and Program ceremonies
• Initiate and propose strategies within focus on delivering a simple, modern and personal customer experience
• Initiate and execute Portfolio Assessments that leverage economic modeling; accountable to deliver a high return portfolio of Epics
• Define new products, processes and propositions based on Portfolio Assessments
• Contribute in the development of the change agenda: propose designs, course and prioritization in partnership with Business Leadership
• In charge on design and implementation of the change agenda within the area of responsibility
• Supervises on innovation, standardization and optimization of products and processes regarding functionalities and applicable technology
• Contribute to knowledge management and skills development within the area of responsibility
• Will be the primary contact for the decision maker for the customer value stream/BDH
• Effectively collaborate with and influence a variety of internal business partners
• Manage cross initiative decisions / tradeoff evaluations

Requirements

• Requires Bachelor's degree. Masters preferred.
• Exhibits strong leadership skills, including the ability to effectively partner, problem solve, and influence others.
• Unique combination of problem solving, analytical and strong project management skills across business and IT
• Leave and Disability experience preferred.
• Fineos experience or absence disability technologies experience required.
• Must be a strategic thinker but able to execute at a tactical level
• Product ownership, Technology Acumen and Change experience of 10+ years required.
• Proven ability to understand and balance distribution needs and considerations with risk management considerations to achieve desired objectives.
• Strong customer focus, with a track record of using customer insights to shape product strategy and drive detailed tradeoffs.
• Adept at analyzing competitive and adjacent products and using those insights to improve the product and anticipate competitive threats before they happen.
• Ability to prioritize competing opportunities, balance market needs with business priorities, manage conflict and articulate the rationale behind decisions.
• Successful at leading complex projects across a matrixed organization and demonstrated ability as a thought leader.
• Makes decisions confidently and wisely, adequately considering alternatives.
• Demonstrates high levels of judgment, ownership and accountability.
• High energy and the willingness to work in a fast-paced environment.
• Vocally self-critical and focused on continuous improvement of self, team and product.
• Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner.
• Strong technology acumen and seeks to understand emerging technologies in partnership with IT.
• Proven abilities regarding talent development, inclusive of attracting, developing and retaining talent.
• Proficient in cultivating a strong personal network across the organization.
• Develops other product owners to demonstrate similar skills and qualifications.
• Demonstrated results against 'We are Unum' principles.

Nice-to-haves

• Some travel may be required

Benefits

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments