Synchrony - Altamonte Springs, FL

posted about 2 months ago

Full-time - Mid Level
Remote - Altamonte Springs, FL
Credit Intermediation and Related Activities

About the position

The AVP, IT EIS AVP, Scrum Master - Enterprise Integration Services (EIS) Initiatives is a pivotal role responsible for defining, planning, and leading the delivery of various Enterprise Level EIS initiatives that support the EIS Agile Release Train (ART). This position requires a dynamic individual who can work across multiple teams to drive innovative engineering solutions into production. The Scrum Master will also play a crucial role in financial planning and monitoring, collaborating with key stakeholders to identify and pursue improvements in processes and outcomes. In this role, the individual will act as a Scrum Master and Kanban Leader, coaching development teams to enhance their agile practices. The responsibilities include managing multiple agile teams simultaneously, shaping business requirements in collaboration with technology and business teams, and ensuring effective communication throughout project execution. The Scrum Master will utilize tools such as Jira and Jira Align to manage dependencies, risks, and value delivery, ensuring that projects are delivered on time and within budget. The position also involves cross-functional collaboration to create holistic roadmaps for product delivery, developing reports to communicate progress and challenges to stakeholders, and ensuring that all development documentation is complete and timely. The Scrum Master will lead Agile ceremonies, keep teams focused on priorities, and work closely with Product Owners and Quality Engineering teams to ensure timely testing and feedback. The role emphasizes the importance of fostering autonomous, self-organizing teams that continuously improve their processes and outputs. Additionally, the AVP will be responsible for leading production support prioritization and identifying areas for improvement, while also managing diverse IT teams that include application architects, engineers, and outsourced vendors. The ideal candidate will have a strong background in Scaled Agile methodologies and a proven track record of delivering large-scale enterprise initiatives, particularly in the banking and financial services sector.

Responsibilities

  • Serve as Scrum Master and Kanban Leader for development teams.
  • Manage multiple agile teams in parallel, ensuring effective communication and project execution.
  • Shape business requirements in collaboration with technology and business teams.
  • Manage Agile teams' dependencies, risks, capacities, and value delivery using Jira and Jira Align.
  • Create holistic roadmaps and planning for product delivery with cross-functional teams.
  • Develop reports to communicate challenges, progress, and opportunities to stakeholders.
  • Track and report budget discipline for multiple teams.
  • Ensure timely and complete development stories, acceptance criteria, and documentation.
  • Lead, manage, track, and communicate the execution of project plans to ensure timely completion.
  • Facilitate Agile ceremonies including Daily Stand Ups, Backlog Grooming, Sprint Planning, Demos/Reviews, and Retrospectives.
  • Keep Agile teams focused on priorities and remove distractions and waste.
  • Work with Product Owners and QE teams to ensure timely testing and feedback.
  • Promote teamwork and collaboration across diverse IT teams.
  • Lead in production support prioritization and pursue improvements.

Requirements

  • Bachelor's Degree and 4+ years of IT experience or equivalent leadership program experience, or a High School Diploma/GED and 6 years of IT experience.
  • Minimum of 5 years of experience in developing and implementing information systems.
  • Minimum of 5 years of experience in agile delivery with strong understanding of Scaled Agile practices.
  • Experience as a Scrum Master, Kanban Leader, or Team Coach.

Nice-to-haves

  • SAFe Scrum Master Certification, SAFe® Advanced Scrum Master, or SAFe Release Train Engineer (RTE) certification.
  • Experience managing offshore resources and motivating diverse cross-functional teams.
  • Previous Product Management experience.
  • Familiarity with data encryption/PII data protection standards and related technologies.
  • Experience in deploying features and releasing JAVA/Spring Boot and React JS applications.

Benefits

  • Annual bonus based on individual and company performance.
  • Flexible work options including remote work and office attendance.
  • Comprehensive health insurance coverage.
  • 401k retirement savings plan with matching contributions.
  • Paid time off and holidays.
  • Professional development opportunities.
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