AVP, Third-Party Management

MetLife - Cary, NC

Full-time - Senior

Cary, NC

Insurance Carriers and Related Activities

About the position

The AVP of Third-Party Management at MetLife is a senior leadership role responsible for overseeing the global third-party risk management policies and procedures. This position plays a critical role in defining and implementing the future state vision for third-party management, ensuring compliance with government regulations, and protecting the company's brand reputation. The role involves leading a transformation program to modernize how third-party risk is measured and managed, while also maintaining operational stability during the transition.

Responsibilities

• Lead the team responsible for global third-party risk management policies, procedures, metrics, and change management.
• Support the creation and deployment of enterprise-wide standards and procedures across the third-party lifecycle.
• Provide support and training on standards and procedures to enable adherence across various vendor management models.
• Manage relationships with risk partners to report and flag issues and drive continuous improvement of processes.
• Develop strong partnerships with leadership to ensure risk management strategies align with organizational goals.

Requirements

• 12+ years of hands-on experience in leading third-party management across geographies working with senior leaders.
• Experience leading teams with governance oversight and coordination.
• Strategic thinking and risk mindset.
• Change agent with proven ability to drive execution.
• Interpersonal skills to build relationships and influence partners.
• Analytical and process skills with the ability to analyze, interpret, and utilize data to make decisions.
• Strong communication skills.

Nice-to-haves

• A working knowledge of government regulations that relate to vendors.
• 5+ years of experience at an insurance company or other financial services firm.
• Experience with defining and reporting key performance indicators and other metrics.
• Experience and knowledge of general risk and issue management frameworks.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Tuition reimbursement
• Parental leave
• Employee assistance program
• Life insurance
• Volunteer time off