About the position
As an Account Manager within Amazon Web Services (AWS) you will have the opportunity to help drive the adoption and growth of emerging cloud-based technologies. More importantly, you'll help education customers transform their IT services and significantly improve the student experience. Your responsibilities will include developing and managing a growing customer base for our higher education accounts. You will deepen business and technical relationships and launch new customer services by helping to define, identify and pursue key opportunities. This includes determining the most effective go-to-market strategies and collaborating with AWS Solution Architects, Partners, Legal, Marketing, Product, Capture/Contracts and Executive leadership. You will establish deep business and technical relationships through your knowledge of the customer’s goals and environment. You will have day-to-day interactions with customers and our eco-system of partners (SI’s and ISV’s) that support these customers. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level as well as with software developers and IT architects. You should also have a demonstrated ability to think strategically about education priorities and technical challenges and to convey compelling technical solutions to them.
Responsibilities
- Drive revenue and market share in a defined region of named accounts.
- Establish executive relationships with customer line-of-business leaders.
- Serve as a key member of the AWS Public Sector team, helping to advance our market and technical strategy.
- Articulate and implement strategic territory and account plans aligned to AWS's strategic direction.
- Understand the technical considerations, certifications, and procurement processes specific to the public sector.
- Identify specific prospects/partners/channels to approach while communicating a relevant value proposition for your customer.
- Work closely with customers to ensure that they understand relevant cloud use cases, are successful using AWS services, and are able to build the technical resources required to fully embrace cloud services.
- Understand the technical requirements of your customers and work closely with their IT development team(s) to guide the direction of our product offerings for developers.
- Collaborate with AWS’s Legal team and others to manage complex contract negotiations.
- Maintain an accurate and robust pipeline and forecast of business opportunities.
- Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.
- Prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies that align with revenue growth expectations.
- Accelerate customer adoption and ensure customer satisfaction.
- Expect moderate travel.
Requirements
- Business acumen and relationships in education sales.
- Technical background necessary to help establish Amazon as a leading cloud platform provider.
- Experience in driving engagement at the CXO level as well as with software developers and IT architects.
- Ability to think strategically about education priorities and technical challenges.
Benefits
- Flexible work hours and arrangements.
- Mentorship and career growth opportunities.
- Inclusive team culture with employee-led affinity groups.
- Work-life harmony.
