Eclaro

posted 2 months ago

Full-time - Senior
Remote
Administrative and Support Services

About the position

The Senior Cloud Engineer role at Eclaro is designed for individuals with a robust understanding and experience in leveraging cloud platforms, particularly Azure and AWS. This position is integral to the Hybrid Cloud Services (HCS) team, which is responsible for providing solutions for complex, mission-critical systems. The Senior Cloud Engineer will engage in designing, developing, and implementing multi-hybrid cloud solutions using various automation tools and technologies. This role requires a solid grasp of cloud services, particularly Azure and AWS, and the ability to perform requirements gathering and analysis to deliver consultative solutions to customers. In this position, the Senior Cloud Engineer will collaborate closely with customers, application owners, and HCS team members to ensure high-quality service delivery. The role demands technical leadership, where the engineer will be accountable for the successful management and implementation of customer projects. The engineer will also be expected to implement best practices for availability, scalability, and disaster recovery while solutioning multi-cloud application environments. The ideal candidate will have experience in developing automation and DevOps processes using cloud-native and agnostic tools such as Azure Bicep, ARM, PowerShell, AWS CloudFormation, Terraform, and Python. Additionally, familiarity with software-defined networking for cloud-native tools and cloud integration with OEM APIs is essential. The role also involves configuring and integrating Azure and AWS native monitoring tools to achieve observability, performing advanced troubleshooting, and conducting root cause analysis to expedite incident resolution. Furthermore, the engineer will evaluate hardware and software requests, researching and recommending solutions that meet or exceed customer requirements, while ensuring compliance with cloud configuration management and security policies.

Responsibilities

  • Provide technical leadership and accountability for the successful management and implementation of customer projects.
  • Design, develop, and implement multi-hybrid cloud solutions using automation tools and technologies.
  • Collaborate with customers, application owners, and HCS team members to ensure quality of service.
  • Implement well-architected best practices for availability, scalability, and disaster recovery in multi-cloud environments.
  • Develop automation and DevOps processes using cloud-native and agnostic tools.
  • Configure and integrate Azure and AWS native monitoring tools for observability.
  • Perform advanced troubleshooting and root cause analysis to expedite incident resolution.
  • Evaluate requests for hardware and software and recommend solutions that meet customer requirements.
  • Manage cloud configuration, policy management, and security compliance.

Requirements

  • Strong knowledge and experience with Azure and/or AWS cloud platforms.
  • Experience in designing, developing, and implementing multi-hybrid cloud solutions.
  • Experience in requirements gathering and analysis for consultative solutions.
  • Technical leadership experience in managing customer projects.
  • Experience with automation and DevOps using tools like Azure Bicep, ARM, PowerShell, AWS CloudFormation, Terraform, and Python.
  • Experience with software-defined networking for cloud-native tools.
  • Experience with cloud integration with OEM APIs.
  • Experience configuring Azure and AWS native monitoring for observability.
  • Experience in advanced troubleshooting and root cause analysis.
  • Experience with cloud configuration management and security compliance.
  • Possession of two relevant certifications from AWS or Microsoft Azure.

Nice-to-haves

  • Experience with cloud-native security tools and compliance.
  • Experience leading technical teams of three or more individuals.
  • Experience with ServiceNow and IT service management best practices.
  • Experience with API integration with ServiceNow Event Management.

Benefits

  • 401k Retirement Savings Plan administered by Merrill Lynch
  • Commuter Check Pretax Commuter Benefits
  • Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
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