Azure/Microsoft 365 Admin

FISNew York, NY
531dRemote

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About The Position

At FIS, we are looking for a motivated and forward-thinking Azure/Microsoft 365 Admin to join our team. This role is pivotal in assisting with the technical aspects of design and development efforts for Microsoft Office 365 and Azure Active Directory Services. As an Office 365 subject matter expert, you will support high visibility implementation efforts and engage directly with customers to design, implement, and oversee all aspects of Microsoft 365. You will collaborate closely with a Senior M365 architect to implement and design solutions that meet our clients' needs. This position is fully remote, allowing you to work from anywhere while contributing to our innovative projects. In this role, you will be responsible for supporting the development and execution of Office 365/Azure AD roadmaps and service strategies. You will act as the Microsoft 365/Azure AD Subject Matter Expert (SME) and serve as an escalation point of contact for customer IT organizations. Your responsibilities will include developing engineering documentation such as design artifacts, knowledge base articles, and Standard Operating Procedures (SOPs). You will also assist in recommending, scheduling, and implementing system hardware and software upgrades, proposing and implementing system enhancements to improve reliability and performance, and monitoring usage and performance while training personnel on system usage. We are looking for someone who is not only technically skilled but also possesses strong communication abilities to establish and maintain effective working relationships with employees, vendors, clients, and the public. If you are ready to take on challenging and relevant issues in financial services and technology, we invite you to apply and join our dynamic team.

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