B2B Collections Specialist

Adecco • Mount Laurel Township, NJ

396d • $45,760 - $45,760

About The Position

The B2B Collections Specialist is responsible for managing and resolving outstanding customer accounts, ensuring timely collection of overdue payments while adhering to compliance and regulatory guidelines. This role requires strong communication and negotiation skills to effectively interact with customers and resolve billing disputes.

Requirements

• 2+ years of B2B collections experience
• Strong communication and negotiation skills
• Excellent organizational and time management skills
• Proficiency in Microsoft Office Suite

Responsibilities

• Contacting customers via phone and email to collect overdue payments
• Resolving billing disputes and inquiries
• Negotiating payment plans and settlement agreements
• Maintaining accurate records of customer interactions and payment history
• Adhering to strict compliance and regulatory guidelines

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• Additional voluntary benefits
• EAP program
• Commuter benefits
• 401K plan
• Paid Sick Leave
• Holiday pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed