City Wide Facility Solutions - Henderson, NV
posted about 2 months ago
City Wide Facility Solutions of Las Vegas is seeking a driven Client Success & Growth Manager to not only maintain strong client relationships but also proactively identify opportunities for expansion and growth. This role offers the perfect blend of relationship building and revenue generation, making it ideal for those who excel in B2B account management and have a proven track record in sales. As a Client Success & Growth Manager, you will act as the trusted advisor for your assigned clients, ensuring their complete satisfaction with City Wide's services. You will be responsible for nurturing client partnerships, driving account growth, and leading a team of Assistant Night Managers to ensure exceptional service delivery at every client site. In this position, you will coordinate with a network of vendors to ensure efficient and high-quality service execution. You will also be the problem solver, addressing client concerns promptly and effectively, demonstrating your commitment to their success. Utilizing technology will be key, as you will leverage City Wide's CRM to streamline inspections, track client information, and manage service schedules. The ideal candidate will be client-centric, sales-driven, and possess strong leadership skills, with a focus on operational excellence and communication proficiency.