University of Illinois Urbana-Champaign, IL - Urbana, IL
posted 16 days ago
Under the general supervision of a designated supervisor, independently perform a variety of complex technical and functional duties in University Payables. This position requires the ability to work effectively in a fast-paced environment where new challenges arise every day. Problem solving, the ability to adapt and respond in a timely and professional manner, high attention to detail, and exercising good judgement are some of the skills that will lead to success. This is a team-oriented position that works collaboratively with a variety of units and departments both within University Payables and the University of Illinois, as well as with customers outside of the university. Providing quality customer service, the willingness to continuously improve, as well as a professional attitude and a willingness to learn should be demonstrated while working in the best interests of the University of Illinois. Incumbent is expected to at all times observe standards of professional conduct and strive for excellence in customer service including, but not limited to: accepting accountability and ownership of actions; adaptability in accepting new challenges and responsibilities; focusing on customer needs and prompt, accurate resolution of customer issues; exhibiting professional, quality, value added communications skills; working collaboratively with customers, employees and units to improve University Payables.
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