Southern California Emergency Medicineposted 7 months ago
$34,320 - $44,720/Yr
Full-time • Entry Level
Moreno Valley, CA
Ambulatory Health Care Services

About the position

The Back Office Medical Assistant position at Southern California Emergency Medicine is designed for a friendly, organized, and motivated individual to work in a fast-paced Urgent Care environment. The role involves providing excellent customer service, assisting medical providers, and ensuring a safe and welcoming atmosphere for patients. The hourly rate is based on the level of experience, with a focus on delivering compassionate care and maintaining operational efficiency in the clinical setting.

Responsibilities

  • Greet patients warmly and kindly on the phone and in person.
  • Demonstrate excellent customer service skills.
  • Read, understand, and follow oral and written instructions.
  • Calm upset patients and resolve their issues.
  • Place patients in exam rooms.
  • Take vital signs and perform all ancillary tests appropriate to skill level.
  • Assist and set up providers during examination, treatment, and procedures.
  • Apply bandages, dressings, and splints as ordered by the medical provider.
  • Stock rooms with required supplies.
  • Maintain safe, secure, and healthy work environment.
  • Keep exam rooms and common areas clean.
  • Operate and maintain all equipment in clinical areas.

Requirements

  • MA Certification (Required)
  • CPR-BLS Certification (Required)
  • High School Diploma or GED (Required)
  • English language proficiency (Required)
  • Spanish language proficiency (Preferred)

Nice-to-haves

  • Urgent care or back office experience
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