Backroom/Processing Associate Homegoods

$24,960 - $26,000/Yr

HomeGoods

Part-time - Entry Level

251-500 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Backroom/Processing Associate at HomeGoods is responsible for delivering a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards. This role involves cross-training in multiple areas of the store to support business needs and embodying the company's values of honesty, integrity, and respect.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with customers.
• Maintain a clean and organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas of the store as needed.
• Accurately ring customer purchases and returns, counting change back according to procedures.
• Promote credit and loyalty programs during customer interactions.
• Follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company standards.
• Participate in store recovery throughout the day.
• Maintain organizational, cleanliness, and recovery standards for the sales floor.
• Provide and accept ongoing recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support store shrink reduction goals and programs.
• Participate in safety awareness and maintain a risk-free environment.
• Perform other duties as assigned.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong organizational skills with attention to detail.
• Capability to balance multiple tasks simultaneously.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Strong communication skills.
• Capability of lifting heavy objects with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.
• Retail customer experience preferred.

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation support
• Paid sick time
• Bereavement leave
• Child care discounts
• Pet insurance
• Credit union
• Cell phone discounts
• Referral bonuses
• 401(k)
• Medical insurance
• Dental insurance
• Vision insurance
• Health savings account
• Health care flexible spending account
• Life insurance
• Short and long term disability coverage
• Accidental Death & Dismemberment (AD&D)
• Paid parental leave
• Paid holidays/vacation time/personal days
• Group auto/home/renters insurance discounts
• Scholarship program
• Adoption assistance
• Annual incentive program for management associates.