Baggage Handler

G2 Secure Staffing - Irving, TX

Full-time

Irving, TX

Administrative and Support Services

About the position

The position involves providing friendly and welcoming assistance to customers using automated self-service technologies for checking baggage. The role requires interpreting government rules for domestic and international travel and serving customers in a caring and efficient manner.

Responsibilities

• Assist customers with checking baggage through automated self-service technologies.
• Interpret government rules and requirements for domestic and international travel.
• Serve customers in a caring, efficient, and diplomatic manner.
• Actively participate in the Safety Management System (SMS).
• Stand for extended periods in the Bag Drop check-in area to assist customers.
• Comprehend and communicate up-to-date carry-on and checked baggage requirements.
• Query passengers using FAA mandated security questions.
• Verify customer identification as required by the FAA/TSA.
• Visually verify proper placement of bag tags on self-tagged checked baggage.
• Verify carry-on items meet carrier size requirements.
• Activate bag tags using automated electronic scanning devices.
• Verify weight of each checked item and collect baggage fees when applicable.
• Handle checked bags as required (lifting, weighing, placing on bag belt, etc.).
• Affix printed bag tags from assigned podium printers.
• Change stock in automated printers and complete required paperwork.
• Demonstrate welcoming and helpful behaviors throughout all tasks.
• Comply with all safety requirements, including using trained equipment and reporting unsafe conditions.

Requirements

• High School diploma or equivalent.
• Previous airport and/or customer service experience preferred.
• Must be 18 years of age or older.
• Must have reliable telephone and transportation.
• Ability to read, understand, and carry out instructions in English.
• Ability to communicate in English clearly and concisely, both verbally and in written form.
• Must be able to lift, stoop, squat, push, stand, and/or bend throughout the shift.
• Must be able to lift, carry, and/or hold up to 75 lbs.
• Must pass pre-employment and random drug tests.
• Must pass a Criminal Background check.
• Must meet necessary requirements to obtain a security sensitive identification badge.
• Must be a citizen of the US or possess necessary authorization from the immigration and naturalization Service (INS).