Baker

Hy-Vee - Canton, OH

Full-time - Entry Level

Onsite - Canton, OH

Food and Beverage Retailers

About the position

The Baker at Hy-Vee is responsible for baking products for customer orders and replenishing displays while maintaining a positive company image through excellent customer service. This role involves interacting with customers, preparing baked goods, managing inventory, and ensuring compliance with health and safety standards.

Responsibilities

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn their names.
• Assists customers by escorting them to products, loading/unloading heavy items, and addressing customer suggestions or requests.
• Answers the telephone promptly and provides helpful service to customers, including taking product orders.
• Checks orders for the day and sets up a timeline and production schedule.
• Prepares, bakes, and fries all department products as needed.
• Reviews product status for freshness and pulls stale items.
• Invoices and puts away product as instructed by the department manager.
• Anticipates product needs for the current and subsequent days.
• Inspects incoming product quality and quantity.
• Understands and follows up on bakery equipment maintenance issues.
• Checks signage for correct labels on ad items.
• Reviews department for potential safety issues.
• Operates as a lead with bakery clerks and prioritizes orders as per requests.
• Proofs necessary items and pulls product from the freezer or cooler.
• Practices proper sanitation procedures and maintains a clean work area.
• Maintains adherence to personal hygiene and dress guidelines.
• Reports to work when scheduled and on time.

Requirements

• High school diploma or equivalent experience.
• Over six months to one year of similar or related experience.
• Ability to solve practical problems with limited standardization.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to copy data from one record to another and provide basic direction.

Nice-to-haves

• Experience in a bakery or food service environment.
• Knowledge of bakery equipment and maintenance procedures.

Benefits

• Employee discounts on store products.
• Flexible scheduling options.
• Opportunities for career advancement.