Bakery Cake Decorator - Full Time

Whole Foods - Boston, MA

Full-time

Boston, MA

Food and Beverage Retailers

About the position

As a Bakery Cake Decorator at Whole Foods Market, you will be responsible for creating and decorating a variety of bakery items, including cakes, tarts, and pastries. This role emphasizes artistic talent and attention to detail, ensuring that all products meet the company's quality standards. You will also play a key role in providing excellent customer service and maintaining a clean and safe working environment.

Responsibilities

• Assemble, fill, and finish/decorate cakes, tarts, and special-order bakery items.
• Build, ice, and decorate cakes following standard procedures to meet business demand.
• Complete production and spoilage records according to standard procedures, adjusting production sheets as necessary.
• Prioritize production lists and recommend adjustments as needed.
• Merchandise and showcase products in the sales display case to satisfy and delight customers.
• Monitor product quality for freshness and ensure proper product rotation within the display case.
• Provide guidance and support for Bakery Decorator Apprentices and other Team Members.
• Create special order cake designs based on customer preferences.
• Provide excellent customer service, addressing customers' needs in a timely manner.
• Maintain a clean and sanitary working and shopping environment; ensure equipment maintenance according to safety standards.
• Perform opening, mid, and closing duties as assigned, ensuring accuracy of signage and pricing.
• Perform other duties as assigned.

Requirements

• Efficient cake and pastry decorating skills, including intermediate piping techniques.
• Understanding of color theory for blending buttercream colors and coordinating palettes.
• Ability to apply proper techniques with various icings including Swiss Buttercream and Ganache.
• Ability to follow recipes and directions; effective time management and organization skills.
• Advanced knife handling and tool safety skills.
• Basic math skills for recipe conversions and modifications.
• Strong communication skills and teamwork ability.
• Ability to meet customer service expectations in all interactions.
• Strong work ethic and ability to work in a fast-paced environment.

Nice-to-haves

• Prior experience within a professional bakery or grocery retail.