Bakery/Deli Clerk

Kroger - Edgewood, WA

Part-time - Entry Level

Edgewood, WA

101-250 employees

Food and Beverage Retailers

About the position

The Grocery Clerk (Bakery/Deli) position at Fred Meyer focuses on delivering exceptional customer service while maintaining a safe and clean environment. The role involves assisting the department manager in achieving sales and profit goals, ensuring quality assurance standards are met, and embracing the company's core values. The position is integral to creating a welcoming atmosphere for customers and involves various food preparation tasks in the bakery and deli sections.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist the department manager in reaching sales and profit goals for the department.
• Monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products ordered and the correct portion size.
• Recommend deli or bakery items to customers.
• Use bakery equipment according to company guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Adequately prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness and review 'sell by' dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products for customers.
• Stay current with present, future, seasonal, and special ads.
• Maintain knowledge of products sold within the department and respond to customer inquiries.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering product questions.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Display a positive attitude and practice preventive maintenance on equipment.

Requirements

• Customer service skills
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Nice-to-haves

• Bakery or deli experience
• Retail experience

Benefits

• Opportunities for career growth
• Flexible scheduling options
• Employee discounts
• Health and wellness programs