BAKERY/LEAD CLERK

Pick And Save - Oak Creek, WI

Full-time - Entry Level

Oak Creek, WI

Building Material and Garden Equipment and Supplies Dealers

About the position

The Bakery/Lead Clerk position involves backing up the department manager and overseeing the bakery department in their absence. The role requires mastering Standard Operating Procedures (SOPs) related to merchandising, order management, scheduling, and customer service, while also contributing to the department's profitability and team development.

Responsibilities

• Backup the department manager and oversee the department in their absence.
• Master Standard Operating Procedures (SOPs) including merchandising and order guides.
• Contribute to profit and people development.
• Provide excellent customer service and assist customers effectively.
• Ensure proper staffing and efficient utilization of labor.
• Operate equipment according to company guidelines.
• Follow opening and closing procedures as per SOPs.
• Ensure adherence to storage and code dating SOPs for all products.
• Manage price changes and in-store transfers in the manager's absence.
• Remove and dispose of unsellable products from the department.
• Follow merchandising guidelines including display models and signage.
• Monitor product temperature and placement in coolers and freezers.
• Oversee product portion control to meet SOPs.
• Ensure compliance with receiving procedures in the manager's absence.
• Proof, bake, glaze, top, and thaw products according to SOPs.
• Perform stocking duties ensuring correct placement and refilling of products.
• Comply with food safety, sanitation, and safety regulations.

Requirements

• High school diploma or general education degree.
• 1+ years' retail experience or equivalent combination of education and experience.
• Effective interpersonal and customer service skills.
• Friendly, approachable, and outgoing demeanor.
• Sound judgment and decision-making skills.
• Strong math skills including basic algebra and geometry.
• Ability to read and interpret documents such as training manuals.
• Good oral and written communication skills.
• Ability to speak effectively to groups of customers and employees.