About the position
Nothing Bundt Cakes is seeking a dedicated and enthusiastic Bakery Manager for our Millbrae-Burlingame location. As a family-owned business, we pride ourselves on providing an exceptional customer experience and maintaining a positive work environment. The ideal candidate will possess strong organizational skills and a friendly demeanor, essential for managing our guest services team effectively. The Bakery Manager will be responsible for ensuring that all customers receive outstanding service, both in person and over the phone, while also motivating the team to meet bakery sales goals. This role requires a proactive approach to problem-solving and the ability to manage multiple tasks simultaneously while maintaining a high standard of service. The Bakery Manager will lead by example, demonstrating a commitment to cleanliness, efficiency, and customer satisfaction. This position is not just about managing operations; it’s about fostering a joyful atmosphere where both employees and customers feel valued and appreciated.
Responsibilities
- Maintain the cleanliness of the bakery
- Ensure wait times, service, and convenience are optimal
- Project a positive attitude at all times
- Lead guest service by example
- Support guest services staff to achieve bakery sales goals
Requirements
- Sales experience
- Customer service skills
- Restaurant management experience
- Mid-level retail math skills
- Strong phone etiquette
- Leadership abilities
- Organizational skills
- Ability to manage multiple tasks concurrently
- Attention to detail
- Ability to motivate and manage a team
Benefits
- Employee discount
- Flexible schedule
