USAA - Colorado Springs, CO
posted 3 months ago
At USAA, we are dedicated to facilitating the financial security of millions of U.S. military members and their families. As a Senior Agile Product Owner in our Bank Digital and Transformation Team, you will play a crucial role in crafting best-in-class digital customer experiences. This position requires a passion for innovation and a member-centric approach, as you will collaborate closely with technology, design, content, data analytics, and business partners to enhance mobile and online banking experiences. Your role will involve acting as the 'voice of the end-user', utilizing a data-driven approach to improve experiences and remove impediments, while also establishing a culture of transparency and learning within the Bank agile team. In this position, you will be accountable for communicating and driving the vision and strategy to key stakeholders and team members. You will work closely with the Team-of-Teams Lead to clarify and align on business strategy, goals, and objectives, translating this understanding into a clear vision for the agile team. Your responsibilities will include maintaining a groomed backlog of user stories, optimizing the flow of value through the agile environment, and proactively seeking customer feedback to ensure end-user value is delivered. You will also be responsible for identifying opportunities for continuous improvement and may lead functional agile teams or projects with moderate resource requirements and complexity. To succeed in this role, you will need a strong background in process improvement, project delivery, and business analysis, along with advanced knowledge of software delivery methodologies such as Agile and Waterfall. Your ability to communicate complex concepts and negotiate effectively will be essential as you work to drive alignment and deliver high-quality solutions. This position offers a flexible work environment, requiring you to be in the office four days a week, and is available in several locations including San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA, or Tampa, FL.